Broadband SERIOUS Incident Report : ADSL : MULTIPLE MUXES WEST COUNTRY : LOSS OF SERVICE : Reference 8798 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	8798		Issue :	FINAL
	Detected Date:	27/02/2015		Detected Time:	14:48
	Start Date:	27/02/2015		Start Time:	14:43
	Actual Clear Date:	27/02/2015		Actual Clear Time:	17:20
	Incident Headline:	ADSL : MULTIPLE MUXES WEST COUNTRY : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a degraded service.
	Closure Details:	Service fully restored at 17:20 following a reseat of hardware in Reading on 21CN Transmission network. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01208 01237 01271 01278 01326 01363 01395 01398 01404 01409 01458 01503 01548 01598 01637 01647 01726 01749 01769 01803 01805 01822 01823 01837 01841 01872 01984
	Duration:	0 days 02 hours 37 minutes

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