Broadband Incident Report : : MAENCLOCHOG MUX 001 : DEGRADED SERVICE (CI) : Reference 18245 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18245		Issue :	FINAL
	Detected Date:	01/05/2015		Detected Time:	11:25
	Start Date:	01/05/2015		Start Time:	11:21
	Actual Clear Date:			Actual Clear Time:
	Incident Headline:	: MAENCLOCHOG MUX 001 : DEGRADED SERVICE (CI)
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Service has failed again, operations control will resume faulting with the on site engineer. Next update will be issued upon service restoration unless there should be a significant development.
	Dialling Codes Affected:	01437

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.