Broadband Incident Report : ADSL : PAINSCASTLE MUX 101 : LOSS OF SERVICE (CI) : Reference 23542 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23542		Issue :	FINAL
	Detected Date:	08/06/2015		Detected Time:	07:40
	Start Date:	08/06/2015		Start Time:	07:37
	Actual Clear Date:	08/06/2015		Actual Clear Time:	12:24
	Incident Headline:	ADSL : PAINSCASTLE MUX 101 : LOSS OF SERVICE (CI)
	Incident Details:	Loss of internet services for{194} Broadband customers. This is now the child case of IMT23549/15
	Closure Details:	Service was fully restored at 12: 24 after a power supply unit was reset on the radio system at Peterchurch Bonnylands. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01497
	Duration:	0 days 04 hours 47 minutes

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