Broadband Incident Report : : DUNECHT MUX 101 : LOSS OF SERVICE (CI) : Reference 47540 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	47540		Issue :	2
	Detected Date:	09/10/2015		Detected Time:	17:17
	Start Date:	09/10/2015		Start Time:	10:29
	Anticipated Clear Date:	10/10/2015		Anticipated Clear Time:	02:00
	Next Update Date:	10/10/2015		Next Update Time:	02:00
	Incident Headline:	: DUNECHT MUX 101 : LOSS OF SERVICE (CI)
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	The Precision Test Officer ( PTO ) having taken further measurements from Queensferry exchange believes the fault to be in or around the Burgess Road area of South Queensferry and is currently opening a manhole in Burgess Road to break into the cable and take a further measurement. The Edinburgh Volume Services Operational Control continue to investigate re-route options. Estimated time of repair not yet established. Next update will be issued upon a significant development.
	Dialling Codes Affected:	01330 To Fo

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