Broadband Incident Report : : DUNECHT MUX 101 : LOSS OF SERVICE (CI) : Reference 47540 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	47540		Issue :	3
	Detected Date:	09/10/2015		Detected Time:	17:17
	Start Date:	09/10/2015		Start Time:	10:29
	Anticipated Clear Date:	10/10/2015		Anticipated Clear Time:	20:00
	Next Update Date:	10/10/2015		Next Update Time:	17:00
	Incident Headline:	: DUNECHT MUX 101 : LOSS OF SERVICE (CI)
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Openreach engineers have attempted to reroute the affected services onto dark fibres and are still investigating as this involves Jumpering the failed services in 6 different locations. These engineers have worked over 24 hours so we are in process of getting fresh resource. We will continue investigate at the site of damage during day light hours and attempt reroutes once resource has been organised. Estimated time of restoration not yet known. Next update will be issued upon service restoration unless there should be a significant development.
	Dialling Codes Affected:	01330 To Fo

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