Friday, November 6, 2015

Broadband Incident Report : ADSL : STENIGOT MUX 001 : LOSS OF SERVICE : Reference 51713 : Issue FINAL :

Incident Manager - Automatic Mailer.

  BT Wholesale - Broadband Incident Report  
  Please read the following incident report as it could have an impact on some of your end users  
  BT Incident Reference: 51713   Issue : FINAL  
  Detected Date: 06/11/2015   Detected Time: 11:26  
  Start Date: 06/11/2015   Start Time: 11:21  
  Actual Clear Date: 06/11/2015   Actual Clear Time: 12:40  
  Incident Headline: ADSL : STENIGOT MUX 001 : LOSS OF SERVICE  
  Incident Details: Some of your Broadband services may have experienced a loss service.  
  Closure Details: Service automatically restored at 12:40. Following a power outage. The reason for the power failure is still under investigation. IMT51720/15 refers. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
  Duration: 0 days 01 hours 18 minutes  

This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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