Broadband Incident Report : : FARNBOROUGH WARWICKS DSL 101 : LOSS OF SERVICE : Reference 50802 : Issue 4 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	50802		Issue :	4
	Detected Date:	01/11/2015		Detected Time:	12:24
	Start Date:	01/11/2015		Start Time:	12:12
	Anticipated Clear Date:	01/11/2015		Anticipated Clear Time:	16:45
	Next Update Date:	01/11/2015		Next Update Time:	16:00
	Incident Headline:	: FARNBOROUGH WARWICKS DSL 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	An engineer is en route to site to investigate a suspected hardware fault, ETA 15:00. Replacement hardware has been ordered and will be utilised if required, ETA 15:50. Estimated time of restoration is unknown at present. Next update will be issued upon a significant development.
	Dialling Codes Affected:	01295

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