Broadband Incident Report : : MAENCLOCHOG MUX 001 : LOSS OF SERVICE EPEW : Reference 56777 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	56777		Issue :	1
	Detected Date:	07/12/2015		Detected Time:	13:29
	Start Date:	07/12/2015		Start Time:	13:29
	Anticipated Clear Date:	09/12/2015		Anticipated Clear Time:	15:29
	Next Update Date:	09/12/2015		Next Update Time:	14:29
	Incident Headline:	: MAENCLOCHOG MUX 001 : LOSS OF SERVICE EPEW
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Customer impact: MUX has loss of comms after Incident,CP card to be power cycled / changed to restore management to Mux Current Situation: An emergency change has been scheduled to resolve the following issue,loss of management
	Dialling Codes Affected:	01437

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.