Wednesday, December 9, 2015

Broadband Incident Report : : MAENCLOCHOG MUX 001 : LOSS OF SERVICE EPEW : Reference 56777 : Issue FINAL :

Incident Manager - Automatic Mailer.

  BT Wholesale - Broadband Incident Report  
  Please read the following incident report as it could have an impact on some of your end users  
  BT Incident Reference: 56777   Issue : FINAL  
  Detected Date: 07/12/2015   Detected Time: 13:29  
  Start Date: 07/12/2015   Start Time: 13:29  
  Actual Clear Date: 09/12/2015   Actual Clear Time: 02:50  
  Incident Headline: : MAENCLOCHOG MUX 001 : LOSS OF SERVICE EPEW  
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

  Closure Details: Service has been restored as of 02:50; by completing: a power cycle. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
  Duration: 1 days 13 hours 21 minutes  

This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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