Broadband Incident Report : ADSL :[SENNEN]: MUX 001 : LOSS OF SERVICE : Reference 4901 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	4901		Issue :	FINAL
	Detected Date:	28/01/2016		Detected Time:	02:09
	Start Date:	28/01/2016		Start Time:	01:59
	Actual Clear Date:	28/01/2016		Actual Clear Time:	06:45
	Incident Headline:	ADSL :[SENNEN]: MUX 001 : LOSS OF SERVICE
	Incident Details:	Loss of internet services for 151 Broadband customers.
	Closure Details:	Customer service was restored at 06:45 following an SDH hardware change at Plymouth. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01736
	Duration:	0 days 04 hours 45 minutes

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