Broadband Incident Report : : DURNESS MUX 301 : LOSS OF SERVICE (CI) : Reference 5329 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	5329		Issue :	3
	Detected Date:	29/01/2016		Detected Time:	21:53
	Start Date:	29/01/2016		Start Time:	10:58
	Anticipated Clear Date:	30/01/2016		Anticipated Clear Time:	17:00
	Next Update Date:	30/01/2016		Next Update Time:	10:00
	Incident Headline:	: DURNESS MUX 301 : LOSS OF SERVICE (CI)
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Proved to a transmission issue at Carbreck radio station. There is no resource availab le at present for this remote site due to bad weather. Technical services have been engaged. Spares have been ordered, ETA unknown at present. Re routes for broadband customers are not possible due to the nature of the fault. Next update will be issued upon the weather has improved and engineer can get to site unless there should be a significant development.
	Dialling Codes Affected:	01971

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