Broadband Incident Report : : MULTIPLE MUX SCOTLAND: EPEW : Reference 9605 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9605		Issue :	1
	Detected Date:	24/02/2016		Detected Time:	23:23
	Start Date:	24/02/2016		Start Time:	23:23
	Anticipated Clear Date:	25/02/2016		Anticipated Clear Time:	01:23
	Next Update Date:	25/02/2016		Next Update Time:	23:23
	Incident Headline:	: MULTIPLE MUX SCOTLAND: EPEW
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	A CARD CHANGE IS REQUIRED AT EDINBURGH DONALDSON. THIS WILL TAKE PLACE 26/02 BETWEEN 02:00 AND 06:00 WITH AN EXPECTED DOWNTIME OF UPTO 1 HOUR. : FOLLOWING AN UNPLANNED OUTAGE AND TO MITIGATE THE CHANCE OF ANOTHER, A CARD CHANGE IS REQUIRE AT EDINBURGH DONALDSON
	Dialling Codes Affected:	01259 01261 01360 01381 01387 01431 01436 01456 01461 01463 01470 01471 01478 01485 01542 01546 01556 01557 01576 01583 01586 01599 01631 01641 01667 01683 01687 01821 01828 01847 01862 01880 To Fo

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.