Broadband Incident Report : ADSL :[RISELEY BEDS]: MUX 101 : LOSS OF SERVICE : Reference 49444 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	49444		Issue :	2
	Detected Date:	29/09/2016		Detected Time:	12:02
	Start Date:	29/09/2016		Start Time:	11:58
	Anticipated Clear Date:	29/09/2016		Anticipated Clear Time:	16:02
	Next Update Date:	29/09/2016		Next Update Time:	14:35
	Incident Headline:	ADSL :[RISELEY BEDS]: MUX 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	EES engineers are en route to site to investigate further. A Precision Test officer has been requested to site ETA to be advised when allocated. There are no re-route options. Root cause and estimated time of repair are unknown at present. Next update will be issued at 14:30 unless there should be a significant development.
	Dialling Codes Affected:	01234

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.