Monday, October 3, 2016

Broadband Incident Report : ADSL : CHEWTON MENDIP MUX 302 : EMERGENCY PEW : Reference 49857 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 49857   Issue : FINAL  
  Detected Date: 02/10/2016   Detected Time: 12:59  
  Start Date: 02/10/2016   Start Time: 12:59  
  Actual Clear Date: 03/10/2016   Actual Clear Time: 04:44  
     
  Incident Headline: ADSL : CHEWTON MENDIP MUX 302 : EMERGENCY PEW  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Sorry but we were unable to complete the work at Exeter, we will create a new incident e-PEW when the work is replanned. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01761 01805 01837
 
  Duration: 0 days 15 hours 45 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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