Broadband Incident Report : : CORNWALL AREA MULTI MUX : EMERGENCY PEW : Reference 50861 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	50861		Issue :	1
	Detected Date:	07/10/2016		Detected Time:	18:54
	Start Date:	07/10/2016		Start Time:	18:54
	Anticipated Clear Date:	08/10/2016		Anticipated Clear Time:	06:00
	Next Update Date:	08/10/2016		Next Update Time:	01:00
	Incident Headline:	: CORNWALL AREA MULTI MUX : EMERGENCY PEW
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Customer impact: ASDH have identified NE146723 at Callington as being out of comms which is affecting provisioning orders being progressed. Current Situation: Affecting 25 end users on NCIF515680 raised on IMT50860/16
	Dialling Codes Affected:	01503 01579

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.