Sunday, October 2, 2016

Broadband Incident Report : ADSL : KINGS SOMBORNE MUXES : LOSS OF SERVICE (CI) : Reference 49814 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 49814   Issue : FINAL  
  Detected Date: 02/10/2016   Detected Time: 01:25  
  Start Date: 02/10/2016   Start Time: 01:10  
  Actual Clear Date: 02/10/2016   Actual Clear Time: 01:10  
     
  Incident Headline: ADSL : KINGS SOMBORNE MUXES : LOSS OF SERVICE (CI)  
     
  Incident Details: Loss of internet services for 39 Broadband customers.  
  Closure Details: Incident cancelled as found to be due to cable planned work PW264664. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01794
 
  Duration: 0 days 00 hours 00 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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