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Incident Manager - Automatic Mailer.
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BT Wholesale - Broadband Incident Report | ||||||
Please read the following incident report as it could have an impact on some of your end users and/or services | ||||||
BT Incident Reference: | 623116 | Issue : | FINAL | |||
Detected DATE: | 25/01/2018 | Detected TIME: | 17:01 | |||
START DATE: | 25/01/2018 | START TIME: | 17:01 | |||
Actual CLEAR DATE: | 25/01/2018 | Actual CLEAR TIME: | 20:25 | |||
Incident Headline: | ADSL : MULTIPLE MUXES GLASGOW AREA : LOSS OF SERVICE | |||||
Closure Details: | Please note amended customer impact. Customer service restored at 18:50 following the repair by Openreach of a damaged fibre cable at Erskine. | |||||
Dialing Codes Affected: | 01360|01499|01700|01369 | |||||
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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.
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