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Incident Manager - Automatic Mailer.
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BT Wholesale - Broadband Incident Report | ||||||
Please read the following incident report as it could have an impact on some of your end users and/or services | ||||||
BT Incident Reference: | 633893 | Issue : | 3 | |||
Detected DATE: | 06/04/2018 | Detected TIME: | 21:37 | |||
START DATE: | 06/04/2018 | START TIME: | 21:37 | |||
Anticipated CLEAR DATE: | 07/04/2018 | Anticipated CLEAR TIME: | 06:00 | |||
Next Update Date: | 07/04/2018 | Next Update Time: | 02:00 | |||
Incident Headline: | ADSL : TYNYGROES MUX TYE_DSL_101 : EMERGENCY PEW | |||||
Incident Details: | Whilst monitoring our network we have identified an issue at TYNYGROES. The issue is not impacting customer service at this time and no customer fault reports have been received, however during the out of hours window of 02:00 to 06:00 on the 07/04/18 we will be proactively resolving this issue. We will keep you updated via this incident. | |||||
Progress Details: | The work will be carried out during an Emergency PEW window between 02:00 and 06:00 on the 07/04/18. | |||||
Dialing Codes Affected: | 01492 | |||||
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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.
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