Broadband Incident Report : ADSL : OLDMELDRUM MUX 301 : LOSS OF SERVICE (CI) : Reference 633294 : Issue FINAL

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users and/or services
	BT Incident Reference:	633294		Issue :	FINAL
	Detected DATE:	03/04/2018		Detected TIME:	14:03
	START DATE:	03/04/2018		START TIME:	13:49
	Actual CLEAR DATE:	03/04/2018		Actual CLEAR TIME:	17:44
	Incident Headline:	ADSL : OLDMELDRUM MUX 301 : LOSS OF SERVICE (CI)
	Closure Details:	Customer service restored at 17:30 following a card change on the SDH platform at Aberdeen, which was managed on parent P2 incident IMT633302/18.
	Dialing Codes Affected:	016518

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.