Wednesday, April 4, 2018

Broadband Incident Report : BBIP : ERX13 EDINBURGH : EMERGENCY PEW : Reference 633487 : Issue INITIAL

Incident Manager - Automatic Mailer.

  BT Wholesale - Broadband Incident Report  
  Please read the following incident report as it could have an impact on some of your end users and/or services  
  BT Incident Reference: 633487   Issue : 1  
  Detected DATE: 04/04/2018   Detected TIME: 21:30  
  START DATE: 04/04/2018   START TIME: 21:29  
  Anticipated CLEAR DATE: 06/04/2018   Anticipated CLEAR TIME: 06:00  
  Next Update Date: 06/04/2018   Next Update Time: 04:00  
  Incident Headline: BBIP : ERX13 EDINBURGH : EMERGENCY PEW  
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.  
  Progress Details: ongoing  
  Dialing Codes Affected: 01968|01505|01856|01387|01595|01569|01899|01700|01436|01864|01556|01577|01599|01555|016317|016518|01290|0282176  

This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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