Broadband Incident Report : ADSL :[PAINSCASTLE]: MUX 101 : LOSS OF SERVICE : Reference 663063 : Issue INITIAL

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users and/or services
	BT Incident Reference:	663063		Issue :	1
	Detected DATE:	20/09/2018		Detected TIME:	11:26
	START DATE:	20/09/2018		START TIME:	11:23
	Anticipated CLEAR DATE:	20/09/2018		Anticipated CLEAR TIME:	16:23
	Next Update Date:	20/09/2018		Next Update Time:	12:26
	Incident Headline:	ADSL :[PAINSCASTLE]: MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	BT is making progress towards full restoration of Service. Further updates will be provided as soon as possible.
	Dialing Codes Affected:	01497

-------------------------------------------------------------- This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.