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Incident Manager - Automatic Mailer.
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| BT Wholesale - Broadband Incident Report | ||||||
| Please read the following incident report as it could have an impact on some of your end users | ||||||
| BT Incident Reference: | 32387 | Issue : | 1 | |||
| Detected Date: | 17/11/2010 | Detected Time: | 15:21 | |||
| Start Date: | 17/11/2010 | Start Time: | 15:20 | |||
| Anticipated Clear Date: | 17/11/2010 | Anticipated Clear Time: | 19:24 | |||
| Incident Headline: | : ERX14.MILTONKEYNES2 : DEGRADED SERVICE | |||||
| Incident Details: | At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html | |||||
| Progress Details: | Engineers are making progress towards full restoration of Service. It is likely your Broadband End Users are experiencing one or more of the following: Throughput related issues Intermittent loss of synchronisation Packet loss Further updates will be provided as soon as possible. | |||||
| Dialling Codes Affected: | | |||||
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Incident Manager - Automatic Mailer.
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System Time Stamp: 17/11/2010 15:35
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