Monday, November 15, 2010

Broadband Incident Report : : TENTERDEN MSAN 301 : LOSS OF SERVICE : Reference 32099 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 32099   Issue : 2  
  Detected Date: 15/11/2010   Detected Time: 09:47  
  Start Date: 15/11/2010   Start Time: 09:44  
  Anticipated Clear Date: 15/11/2010   Anticipated Clear Time: 12:10  
     
  Incident Headline: : TENTERDEN MSAN 301 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:
An Engineer has been tasked to site.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01580
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 15/11/2010 10:41

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