Tuesday, August 21, 2007

Broadband Incident Report : 6 MUXES IN THE SEVERNSIDE AREA : LOSS OF SERVICE : Reference 20605 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20605   Issue : FINAL  
  Detected Date: 21/08/2007   Detected Time: 17:16  
  Start Date: 21/08/2007   Start Time: 17:15  
  Actual Clear Date: 21/08/2007   Actual Clear Time: 17:40  
     
  Incident Headline: 6 MUXES IN THE SEVERNSIDE AREA : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of ADSL Service.




 
  Progress Details: Service has been restored.

This issue may have been due to a Fibre Fault
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BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01173011790127501934LLSS0
01173011790127501934
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 21/08/2007 17:49

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