Wednesday, August 22, 2007

Broadband Incident Report : : LARGS MUX 101, WEST KILBRIDE 101 & KILBIRNIE 101: LOSS OF SERVICE : Reference 20638 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20638   Issue : FINAL  
  Detected Date: 22/08/2007   Detected Time: 06:52  
  Start Date: 22/08/2007   Start Time: 06:29  
  Actual Clear Date: 22/08/2007   Actual Clear Time: 07:10  
     
  Incident Headline: : LARGS MUX 101, WEST KILBRIDE 101 & KILBIRNIE 101: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Service has been restored
This issue may have been due to


an Equipment Failure
BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
012940147501505
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 22/08/2007 08:12

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