Wednesday, August 22, 2007

Broadband Incident Report : TONYREFAIL MUX 101 : LOSS OF SERVICE : Reference 20685 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20685   Issue : 3  
  Detected Date: 22/08/2007   Detected Time: 12:53  
  Start Date: 22/08/2007   Start Time: 12:52  
  Anticipated Clear Date: 22/08/2007   Anticipated Clear Time: 15:33  
     
  Incident Headline: TONYREFAIL MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:


A Field Maintenance Officer is completing further diagnostics.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01443
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 22/08/2007 14:39

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