Wednesday, August 22, 2007

Broadband Incident Report : : LARGS MUX 101 : LOSS OF SERVICE : Reference 20638 : Issue 1 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20638   Issue : 1  
  Detected Date: 22/08/2007   Detected Time: 06:52  
  Start Date: 22/08/2007   Start Time: 06:29  
  Anticipated Clear Date: 22/08/2007   Anticipated Clear Time: 08:29  
     
  Incident Headline: : LARGS MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:


A Field Maintenance Officer has been tasked to site.
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
012940147501505
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 22/08/2007 07:30

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