Thursday, August 23, 2007

Broadband Incident Report : PERTH MUX 101, SCONE MUX 101 & GLENCARSE MUX 101 : LOSS OF SERVICE : Reference 20781 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20781   Issue : 3  
  Detected Date: 23/08/2007   Detected Time: 09:44  
  Start Date: 23/08/2007   Start Time: 09:43  
  Anticipated Clear Date: 23/08/2007   Anticipated Clear Time: 12:44  
     
  Incident Headline: PERTH MUX 101, SCONE MUX 101 & GLENCARSE MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs PERTH MUX 101, SCONE MUX 101 & GLENCARSE MUX 101





 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer is completing further diagnostics.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01738
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 23/08/2007 11:50

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