Friday, September 21, 2007

Broadband Incident Report : : FALLINGS PARK MUX 001 & 002 : LOSS OF SERVICE : Reference 23290 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23290   Issue : FINAL  
  Detected Date: 20/09/2007   Detected Time: 23:22  
  Start Date: 20/09/2007   Start Time: 23:22  
  Actual Clear Date: 21/09/2007   Actual Clear Time: 14:30  
     
  Incident Headline: : FALLINGS PARK MUX 001 & 002 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs [LIST/DETAIL MUXS].






 
  Progress Details: Service has been restored by completing a

Card Change


BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01902
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 21/09/2007 14:46

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