Broadband Incident Report : MANCHESTER SURFNET E1 : DEGRADED SERVICE : Reference 23074 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23074		Issue :	FINAL
	Detected Date:	19/09/2007		Detected Time:	04:24
	Start Date:	19/09/2007		Start Time:	02:11
	Actual Clear Date:	19/09/2007		Actual Clear Time:	13:55
	Incident Headline:	MANCHESTER SURFNET E1 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a reroute This issue may have been due to a Cable Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 19/09/2007 17:52