Friday, September 21, 2007

Broadband Incident Report : : FALLINGS PARK MUX 001 & 002 : LOSS OF SERVICE : Reference 23290 : Issue 4 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23290   Issue : 4  
  Detected Date: 20/09/2007   Detected Time: 23:22  
  Start Date: 20/09/2007   Start Time: 23:22  
  Anticipated Clear Date: 21/09/2007   Anticipated Clear Time: 03:55  
     
  Incident Headline: : FALLINGS PARK MUX 001 & 002 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update: CP Card Faulty. Spare card being courierd from Magna Park. DSL Ops to be contacted when card on site.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01902
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 21/09/2007 03:01

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