Monday, September 17, 2007

Broadband Incident Report : : SOUTHAMPTON ADSL 101 : LOSS OF SERVICE : Reference 22784 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22784   Issue : 3  
  Detected Date: 16/09/2007   Detected Time: 22:28  
  Start Date: 16/09/2007   Start Time: 22:28  
  Anticipated Clear Date: 17/09/2007   Anticipated Clear Time: 01:10  
     
  Incident Headline: : SOUTHAMPTON ADSL 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer is now on site.
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02380210238022023802302380310238032
02380330238034023803602380380238039
02380480238049023805702380630238071
0238082023808302380900238094
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 17/09/2007 00:16

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