Broadband Incident Report : SLOUGH MUX 002 : LOSS OF SERVICE : Reference 23133 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23133		Issue :	FINAL
	Detected Date:	19/09/2007		Detected Time:	14:32
	Start Date:	19/09/2007		Start Time:	14:31
	Actual Clear Date:	19/09/2007		Actual Clear Time:	16:45
	Incident Headline:	SLOUGH MUX 002 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a card reseat and fibre cleanse. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01753

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 19/09/2007 17:03