Broadband Incident Report : : DIDMARTON MUX 101 : DEGRADED SERVICE : Reference 1694 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1694		Issue :	FINAL
	Detected Date:	22/01/2008		Detected Time:	18:57
	Start Date:	22/01/2008		Start Time:	18:57
	Actual Clear Date:	22/01/2008		Actual Clear Time:	21:53
	Incident Headline:	: DIDMARTON MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by changing connectors on ASDH Mux at Chippenham. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01454

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System Time Stamp: 22/01/2008 22:22