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BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 1468 | Issue : | FINAL | ||||||||||||
Detected Date: | 20/01/2008 | Detected Time: | 15:10 | ||||||||||||
Start Date: | 20/01/2008 | Start Time: | 14:35 | ||||||||||||
Actual Clear Date: | 20/01/2008 | Actual Clear Time: | 20:46 | ||||||||||||
Incident Headline: | : MANCHESTER 4 EDGE ROUTE SWITCH 18 : PARTIAL LOSS OF SERVICE | ||||||||||||||
Incident Details: | Some of your Broadband End Users may have experiencing a loss or degradation of ADSL Service. It is possible that this disruption may not have affected all end users. | ||||||||||||||
Progress Details: | Service has been restored by completing a a Fibre repair. BT regrets any inconvenience this may have caused. | ||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 20/01/2008 21:06
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