Friday, January 25, 2008

Broadband Incident Report : : OSWESTRY MSAN 302 : DEGRADED SERVICE : Reference 1978 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 1978   Issue : 1  
  Detected Date: 25/01/2008   Detected Time: 17:06  
  Start Date: 25/01/2008   Start Time: 16:51  
  Anticipated Clear Date: 25/01/2008   Anticipated Clear Time: 18:51  
     
  Incident Headline: : OSWESTRY MSAN 302 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update: Engineer tasked to site to investigate failure. ETA 17:40hrs.



Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01691
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 25/01/2008 17:22

No comments: