Broadband Incident Report : : OSWESTRY MSAN 302 : DEGRADED SERVICE : Reference 1978 : Issue 3 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1978		Issue :	3
	Detected Date:	25/01/2008		Detected Time:	17:06
	Start Date:	25/01/2008		Start Time:	16:51
	Anticipated Clear Date:	25/01/2008		Anticipated Clear Time:	19:45
	Incident Headline:	: OSWESTRY MSAN 302 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Engineer on site has power cycled cards. Awaiting customer checks to see if clear. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01691

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System Time Stamp: 25/01/2008 18:50