--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------
BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 334 | Issue : | FINAL | ||||||||||||
Detected Date: | 05/01/2008 | Detected Time: | 12:06 | ||||||||||||
Start Date: | 05/01/2008 | Start Time: | 12:06 | ||||||||||||
Actual Clear Date: | 05/01/2008 | Actual Clear Time: | 12:23 | ||||||||||||
Incident Headline: | : HARLESDEN MUX 3: LOSS OF SERVICE | ||||||||||||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||||||||||
Progress Details: | Service has been restored by completing a Reboot of Software BT regrets any inconvenience this may have caused. | ||||||||||||||
Dialling Codes Affected: |
| ||||||||||||||
--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 05/01/2008 12:30
No comments:
Post a Comment