Broadband Incident Report : : HENDON WEST MUX 101 : LOSS OF SERVICE : Reference 310 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	310		Issue :	FINAL
	Detected Date:	05/01/2008		Detected Time:	02:40
	Start Date:	05/01/2008		Start Time:	02:40
	Actual Clear Date:	05/01/2008		Actual Clear Time:	04:04
	Incident Headline:	: HENDON WEST MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Card Change. This issue may have been due to an Equipment Failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203209 0203210 0208201 0208202 0208203 0208457 0208632 0208732 0208922

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System Time Stamp: 05/01/2008 04:14