Friday, January 4, 2008

Broadband Incident Report : : WALLINGTON MUX 003 & MSAN 301 : LOSS OF SERVICE : Reference 274 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 274   Issue : FINAL  
  Detected Date: 04/01/2008   Detected Time: 14:38  
  Start Date: 04/01/2008   Start Time: 14:38  
  Actual Clear Date: 04/01/2008   Actual Clear Time: 16:20  
     
  Incident Headline: : WALLINGTON MUX 003 & MSAN 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs L-WAL-DSL-003, L-WAL-MSAN-301






 
  Progress Details: Service has been restored by completing a reseat of the controller card.

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
02030440203265020825402083950208401
02085440208647020866902087730208835
0208544020864702086690208773
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 04/01/2008 16:32

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