Tuesday, January 1, 2008

Broadband Incident Report : : HG0 FOR NORWICH & PETERBOROUGH BUILDING SOCIETY : LOSS OF SERVICE : Reference 43 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 43   Issue : FINAL  
  Detected Date: 01/01/2008   Detected Time: 21:01  
  Start Date: 01/01/2008   Start Time: 21:00  
  Actual Clear Date: 01/01/2008   Actual Clear Time: 21:16  
     
  Incident Headline: : HG0 FOR NORWICH & PETERBOROUGH BUILDING SOCIETY : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Service has been restored by completing a Reset of a Card.

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 01/01/2008 21:37

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