Broadband Incident Report : : GRIMSBY MUX 101 : DEGRADED SERVICE : Reference 23406 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23406		Issue :	FINAL
	Detected Date:	30/09/2008		Detected Time:	00:20
	Start Date:	30/09/2008		Start Time:	00:18
	Actual Clear Date:	30/09/2008		Actual Clear Time:	03:40
	Incident Headline:	: GRIMSBY MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Card Change This issue may have been due to SELECT ONE OF THE OPTIONS BELOW ----------------------------------- a Cable Fault your Power Failure your Planned Works a Data Fault a Denial of Service (DOS) Attack an Equipment Failure a Fibre Fault a Hardware Failure an Internet Virus Third Party Damage a Power Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01472

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System Time Stamp: 30/09/2008 03:59