Broadband Incident Report : ZEN2-RB3B MANCHESTER : LOSS OF RESILIENCE : Reference 23321 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23321		Issue :	FINAL
	Detected Date:	29/09/2008		Detected Time:	01:08
	Start Date:	29/09/2008		Start Time:	01:05
	Actual Clear Date:	29/09/2008		Actual Clear Time:	03:32
	Incident Headline:	ZEN2-RB3B MANCHESTER : LOSS OF RESILIENCE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Reset of a Card This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 29/09/2008 11:04