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BT Wholesale - Broadband Incident Report | ||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||
BT Incident Reference: | 23321 | Issue : | 1 | |||
Detected Date: | 29/09/2008 | Detected Time: | 01:08 | |||
Start Date: | 29/09/2008 | Start Time: | 01:05 | |||
Anticipated Clear Date: | 29/09/2008 | Anticipated Clear Time: | 03:05 | |||
Incident Headline: | : ZEN2-RB3B MANCHESTER : LOSS OF RESILIENCE | |||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | |||||
Progress Details: | Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible. | |||||
Dialling Codes Affected: | | |||||
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Incident Manager - Automatic Mailer.
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System Time Stamp: 29/09/2008 01:22
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