Broadband Incident Report : : ZEN2-RB3B MANCHESTER : LOSS OF RESILIENCE : Reference 23321 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23321		Issue :	2
	Detected Date:	29/09/2008		Detected Time:	01:08
	Start Date:	29/09/2008		Start Time:	01:05
	Anticipated Clear Date:	29/09/2008		Anticipated Clear Time:	03:11
	Incident Headline:	: ZEN2-RB3B MANCHESTER : LOSS OF RESILIENCE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer has been tasked to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 29/09/2008 02:15