Tuesday, September 30, 2008

Broadband Incident Report : MULTIPLE NCIFS IN DERBY AREA : LOSS OF SERVICE : Reference 23444 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23444   Issue : FINAL  
  Detected Date: 30/09/2008   Detected Time: 09:20  
  Start Date: 30/09/2008   Start Time: 09:20  
  Actual Clear Date: 30/09/2008   Actual Clear Time: 10:31  
     
  Incident Headline: MULTIPLE NCIFS IN DERBY AREA : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.






 
  Progress Details: Service has been removing the faulty equipment.

This issue may have been due to
an equipment failure.

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
0115801159012420133201335
01509017730124201332
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 30/09/2008 12:48

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