Friday, October 31, 2008

Broadband Incident Report : : BRISTOL EASTON MUX 101 : LOSS OF SERVICE : Reference 26340 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26340   Issue : 1  
  Detected Date: 31/10/2008   Detected Time: 14:45  
  Start Date: 31/10/2008   Start Time: 14:40  
  Anticipated Clear Date: 31/10/2008   Anticipated Clear Time: 16:40  
     
  Incident Headline: : BRISTOL EASTON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Engineers are making progress towards full restoration of Service.
Further updates will be provided as soon as possible.


 
  Dialling Codes Affected:
0117301179
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 31/10/2008 14:57

No comments: