Monday, October 27, 2008

Broadband Incident Report : : FORTON MUX 301 : DEGRADED SERVICE : Reference 25913 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25913   Issue : FINAL  
  Detected Date: 27/10/2008   Detected Time: 19:54  
  Start Date: 27/10/2008   Start Time: 19:51  
  Actual Clear Date: 27/10/2008   Actual Clear Time: 20:25  
     
  Incident Headline: : FORTON MUX 301 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.





 
  Progress Details: Service has been restored by completing a Reboot of Software.

This issue may have been due to
a Hardware Failure.

BT regrets any inconvenience this may have caused.




 
  Dialling Codes Affected:
01524
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 27/10/2008 20:37

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