Broadband Incident Report : THORPE MUX 001 & 002 : DEGRADED SERVICE : Reference 26091 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26091		Issue :	1
	Detected Date:	29/10/2008		Detected Time:	12:14
	Start Date:	29/10/2008		Start Time:	12:13
	Anticipated Clear Date:	29/10/2008		Anticipated Clear Time:	14:13
	Incident Headline:	THORPE MUX 001 & 002 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs THORPE MUX 001 & 002
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01603

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 29/10/2008 12:25