Monday, October 27, 2008

Broadband Incident Report : : FORTON MUX 301 : DEGRADED SERVICE : Reference 25913 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25913   Issue : 2  
  Detected Date: 27/10/2008   Detected Time: 19:54  
  Start Date: 27/10/2008   Start Time: 19:51  
  Anticipated Clear Date: 27/10/2008   Anticipated Clear Time: 21:51  
     
  Incident Headline: : FORTON MUX 301 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing slow throughput.


 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:
Operational teams are completing diagnostics.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01524
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 27/10/2008 20:13

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